Opened 3 years ago

Closed 3 years ago

#997 closed Bug / Defect (duplicate)

iOS: openVPN connect ios app disconnects from Windows RDP host every 9 sec

Reported by: enocanand Owned by: Antonio
Priority: critical Milestone:
Component: OpenVPN Connect Version: OpenVPN Connect for iOS v1.2.6
Severity: Patch Queue: Awaiting updated patch Keywords:
Cc:

Description

once vpn connection is established from iphone, I use RD client to connect our RDP host. after 9sec the connection get reset. I have to again reconnect and it gets disconnected after 9 sec. log from iphone is attached.

Attachments (1)

openvpn log.txt (65.6 KB) - added by enocanand 3 years ago.
iphone openvpn log file

Download all attachments as: .zip

Change History (5)

Changed 3 years ago by enocanand

Attachment: openvpn log.txt added

iphone openvpn log file

comment:1 Changed 3 years ago by Antonio

Owner: set to Antonio
Status: newassigned
Summary: openVPN connect ios app disconnects from Windows RDP host every 9 seciOS: openVPN connect ios app disconnects from Windows RDP host every 9 sec

comment:2 Changed 3 years ago by Antonio

the log says that the phone is going to sleep pretty often. do you know why is that ?

comment:3 Changed 3 years ago by Ozwel

Don't look further, all users using TCP port 443 have the same problem. It is not related to RDP. There are 2 other bug reports like this in the list :

https://community.openvpn.net/openvpn/ticket/984

https://community.openvpn.net/openvpn/ticket/991

Try using UDP port 8496 (random port) and you'll see your issue is resolved.

To ordex: can you please open a bug fix for TCP/443? I think you'll resolve a lot of complaints described differently by doing that :)

comment:4 Changed 3 years ago by Antonio

Resolution: duplicate
Status: assignedclosed

thanks for the feedback! I am closing this ticket as duplicate then.

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