Opened 5 years ago
Closed 2 months ago
#1238 closed Bug / Defect (moved)
trac can fail to email the reporter
Reported by: | tct | Owned by: | Samuli Seppänen |
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Priority: | trivial | Milestone: | |
Component: | Community services | Version: | |
Severity: | Not set (select this one, unless your'e a OpenVPN developer) | Keywords: | |
Cc: | Ecrist |
Description
These trac tickets did not email to me on replies:
https://community.openvpn.net/openvpn/ticket/1217
https://community.openvpn.net/openvpn/ticket/1164
Please add a simple reply to this ticket for my test.
Don't modify cc etc.
Change History (18)
comment:1 Changed 5 years ago by
comment:2 Changed 5 years ago by
Test failed.
I received the initial post notification:
<0100016ecd36f2ca-11cadf8a-2867-466a-a9d4-69476185afae-000000@email.amazonses.com>
Full message header available on request.
But no notification of replies.
Checked gmail spam folder: no spam.
Checked gmail other folders: no notification.
I will receive notification of my own reply.
comment:6 Changed 5 years ago by
Replying to Gert Döring:
Moo
received !
Did you find a notification email moo for my comment on your ticket ?
comment:7 Changed 5 years ago by
Priority: | major → trivial |
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Resolution: | → notabug |
Status: | new → closed |
Sometimes things go wrong ..
comment:8 Changed 5 years ago by
So that people understand what is going on here:
If you fill out a ticket like #1229, where the reporter has only used the description field to describe the issue, then the reporter will not receive any reply email notifications.
If the reporter fills out a ticket like this one #1238 and adds a subsequent comment then the reporter will receive email notifications.
So, by default the reporter is not subscribed to the ticket unless/until they add a comment.
This does not seem to be conducive to how trac ought to work.
comment:9 Changed 5 years ago by
Resolution: | notabug |
---|---|
Status: | closed → reopened |
comment:11 Changed 5 years ago by
Cc: | Ecrist added |
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comment:12 Changed 5 years ago by
This might be related to the IPv6 PTR records and Gmail blocking those messages, @mattock.
comment:13 Changed 5 years ago by
Don't send mail to gmail over IPv6. This is a world of needless extra hurdles.
comment:14 Changed 4 years ago by
I received this message after creating ticket #1351
Warning: The ticket has been created, but an error occurred while sending notifications: (454, 'Throttling failure: Maximum SigV2 SMTP sending rate exceeded.')
comment:17 Changed 2 months ago by
Okay, I understand. I've noticed you haven't received email notifications for replies on those trac tickets. I'll add a simple test reply to each ticket now to see if that triggers the email notifications for you. Please let me know if you receive the notification emails after I've submitted the replies. level devil
comment:18 Changed 2 months ago by
Resolution: | → moved |
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Status: | reopened → closed |
This notification arrived.
The whole topic is a bit moot as we've been moving away from Trac, and all new tickets are handled by GH issues nowadays.
Test