Opened 2 years ago

Closed 6 weeks ago

#1386 closed Bug / Defect (wontfix)

"Errors occurred" popup gives invalid logfile path

Reported by: MrScottAtt Owned by: OpenVPN Inc.
Priority: trivial Milestone:
Component: Generic / unclassified Version: OpenVPN Connect for Windows
Severity: Not set (select this one, unless your'e a OpenVPN developer) Keywords: log


On Windows 10 Pro, OpenVPN popped up "Errors occurred" with message:
"See the logfile 'C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\core\ovpntray.exe.log' for details"

On examining that path, I find ovpntray.exe and ovpntray.dll, but no .exe.log files. The only .log file found is at:
C:\Program Files (x86)\OpenVPN Technologies\OpenVPN Client\etc\log\capi.log

Either the logfile path is incorrect, or the logfile did not get created.

Note: this may be the wrong place for this ticket? However if there's a bug in the commercial version, I'd expect it to be in the Community version as well.
Note: in the system tray it says "OpenVPN" which does not appear in the Version: pulldown.

Change History (3)

comment:1 Changed 2 years ago by Gert Döring

Owner: set to OpenVPN Inc.
Status: newassigned

comment:2 Changed 2 years ago by Gert Döring

Indeed this is the wrong place to post bugs about the commercial version - but the colleagues will take care of it :-)

The community version today uses a totally different code base which shares pretty much nothing but the protocol specification. Windows Connect is based on OpenVPN 3, which was a complete rewrite.

comment:3 Changed 6 weeks ago by Gert Döring

Resolution: wontfix
Status: assignedclosed

OpenVPN Inc does not want to receive any feedback for the "Connect"
OpenVPN clients via the community bug trackers (here and in GH issues).

Please resubmit - if still relevant - via

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