Opened 13 months ago

Last modified 11 months ago

#1372 assigned Bug / Defect

Import Profile in Android gets locked out of browsing.

Reported by: natewin Owned by: OpenVPN Inc.
Priority: major Milestone:
Component: OpenVPN Connect Version: OpenVPN Connect for Android
Severity: Not set (select this one, unless your'e a OpenVPN developer) Keywords:
Cc:

Description

Android 11, Pixel 2 XL, OpenVPN Connect 3.2.4 (5891)

See this thread for problem and workaround.
https://forums.openvpn.net/viewtopic.php?f=33&t=28932

The general idea is that if you browse to a folder that you may not have permissions for (or may be empty?) that you won't be able to back out and browse to a different folder.
The workaround is to delete app storage and possible cache as well.

Change History (3)

comment:1 Changed 11 months ago by OpenVPN Inc.

Owner: changed from denys to OpenVPN Inc.
Status: newassigned

comment:2 Changed 11 months ago by OpenVPN Inc.

Hello,

The open source bug tracking system here is not the correct place to report bugs regarding the commercial software OpenVPN Connect v3. The appropriate location to report issues with that software is on the official support ticket system at https://openvpn.net/support

However, I have asked one of our QA engineers to see if they can reproduce the problem. I'll update here if I learn more.

comment:3 Changed 11 months ago by OpenVPN Inc.

Hello,

I have received confirmation that on the specified device this issue could be reproduced with our latest OpenVPN Connect for Android software. We will resolve it in a future update. When we know more, we'll update here. Thanks for reporting this issue.

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