Opened 2 years ago

Closed 2 years ago

#1025 closed Bug / Defect (fixed)

iOS: mobileconfig stops working after update to 1.2.8

Reported by: miterra Owned by: Antonio
Priority: major Milestone:
Component: OpenVPN Connect Version: OpenVPN Connect for iOS v1.2.8
Severity: Not set (select this one, unless your'e a OpenVPN developer) Keywords:
Cc:

Description

Hi,

Tested on iOS 9.x, 11.x with same behavior. When I try to connect manually the connection bar quickly (1 second) goes on and off. The application log is empty. Configured through profile with on-demand enabled. Everything was working on 1.2.7.

<plist version="1.0">
<dict>

<key>PayloadContent?</key>
<array>

<dict>

<key>IPv4</key>
<dict>

<key>OverridePrimary?</key>
<integer>0</integer>

</dict>
<key>PayloadDisplayName?</key>
<string>VPN</string>
<key>PayloadIdentifier?</key>
<string>com.example.vpn.profile.vpn1</string>
<key>PayloadOrganization?</key>
<string>My Org</string>
<key>PayloadType?</key>
<string>com.apple.vpn.managed</string>
<key>PayloadUUID</key>
<string>C2006A76-5105-42FF-A65C-EBDD3E26C008</string>
<key>PayloadVersion?</key>
<integer>1</integer>
<key>Proxies</key>
<dict/>
<key>UserDefinedName?</key>
<string>My VPN</string>
<key>VPN</key>
<dict>

<key>AuthenticationMethod?</key>
<string>Certificate</string>

<key>RemoteAddress?</key>
<string>server.example.com</string>

<key>OnDemandEnabled?</key>
<integer>1</integer>


<key>OnDemandRules?</key>
<array>

<dict>

<key>Action</key>
<string>EvaluateConnection?</string>
<key>ActionParameters?</key>
<array>

<dict>

<key>Domains</key>
<array>

<string>mydomain.local</string>

</array>
<key>DomainAction?</key>
<string>ConnectIfNeeded?</string>

</dict>

</array>

</dict>

</array>

</dict>

<key>VPNSubType</key>
<string>net.openvpn.connect.app</string>

<key>VPNType</key>
<string>VPN</string>

<key>VendorConfig?</key>
<dict>

<key>ca</key>
<string>OMITTED</string>
<key>key</key>
<string>OMITTED</string>
<key>cert</key>
<string>OMITTED</string>
<key>client</key>
<string>NOARGS</string>
<key>comp-lzo</key>
<string>yes</string>
<key>dev</key>
<string>tun</string>
<key>keepalive</key>
<string>10 120</string>
<key>key-direction</key>
<string>1</string>
<key>mute-replay-warnings</key>
<string>NOARGS</string>
<key>nobind</key>
<string>NOARGS</string>
<key>ns-cert-type</key>
<string>server</string>
<key>persist-key</key>
<string>NOARGS</string>
<key>persist-tun</key>
<string>NOARGS</string>
<key>remote</key>
<string>server.example.com 443 tcp</string>
<key>resolv-retry</key>
<string>infinite</string>
<key>tls-auth</key>
<string>OMITTED</string>
<key>verb</key>
<string>3</string>

</dict>

</dict>

</array>
<key>PayloadDescription?</key>
<string>VPN Profile</string>
<key>PayloadDisplayName?</key>
<string>VPN Profile</string>
<key>PayloadIdentifier?</key>
<string>com.example.ovpn.profile</string>
<key>PayloadOrganization?</key>
<string>My Org</string>
<key>PayloadRemovalDisallowed?</key>
<false/>
<key>PayloadType?</key>
<string>Configuration</string>
<key>PayloadUUID</key>
<string>46C44F8D-681E-4E41-AB3C-543112AA78C2</string>
<key>PayloadVersion?</key>
<integer>1</integer>

</dict>
</plist>

Change History (13)

comment:1 Changed 2 years ago by Antonio

have you tried reinstalling the certificate? I am not sure how this can work with:

<key>AuthenticationMethod?</key>
<string>Certificate</string>

but no certificate payload at all. 1.2.8 currently supports the original format with the p12 bundle (CertificatePayload?) directly injected in your ProvisioningProfile?.

comment:2 Changed 2 years ago by miterra

Yeah, tried re-deploying the profile with no luck. It did work before. If I remove AuthenticationMethod? pair it's not even allowing me to install the profile.

Tried with P12 bundle and it works. Somehow the OpenVPN inline key and certificate thing is broken.

comment:3 Changed 2 years ago by Antonio

Not sure how it worked before with AuthenticationMethod? set to Certificate, but no CertificatePayload?. When using inline key/cert only, the method should be set to Password. But I will retest to be sure

comment:4 Changed 2 years ago by miterra

Does not work even when set to Password

comment:5 Changed 2 years ago by Antonio

As a test, could you please check if it matches the example here: https://docs.openvpn.net/connecting/connecting-to-access-server-with-apple-ios/provisioning-profile-example-1/

Thanks!

comment:6 Changed 2 years ago by Antonio

Summary: iOS: OpenVPN Connect stops working after update to 1.2.8iOS: mobileconfig stops working after update to 1.2.8

comment:7 Changed 2 years ago by miterra

Sorry for the delay. Just to confirm the example configuration you've mentioned is NOT working either.

comment:8 Changed 2 years ago by Antonio

Other people just reported the example worked fine. Interesting. Are you getting some error? What's the exact symptom?

comment:9 Changed 2 years ago by miterra

Same as described before. The connection bar (when you tap on VPN) goes on and off very quickly. Some users reported it works with iOS 10.x. I don't have iOS 10.x devices on hand so I cannot test. For now I have 2 devices with 9.3.5 and 11.1.2 which behave identically.

comment:10 Changed 2 years ago by Antonio

I just want to be sure I understand the issue: when you say "connection bar", do you mean the connect toggle/button?

Is it possible to post (also on a pastebin website) the *current* mobileconfig you are using so we can try to test here? As I said this is working for several users now, therefore I guess there is something we are overlooking now.

comment:11 Changed 2 years ago by miterra

Got some updates here. When trying your example I didn't even go to OpenVPN Connect app (I usually connect from iOS settings) so I did it now and from there I was able to connect. Connecting from Settings->VPN still does not work. As my configuration is a VoD it does not allow me to connect from the app. Also, when I added <key>vpn-on-demand</key> set to 0 in my configuration I was able to connect from the app and again not from iOS Settings. VoD itself does not work as well.

comment:12 in reply to:  10 Changed 2 years ago by miterra

Replying to ordex:

I just want to be sure I understand the issue: when you say "connection bar", do you mean the connect toggle/button?

Yes.

comment:13 Changed 2 years ago by Antonio

Resolution: fixed
Status: newclosed

mobileconfigs should finally work as expected (like before 1.2.x series) now.
Feel free to open a new bug if something is still off.

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