Opened 7 years ago

Closed 6 years ago

#870 closed Bug / Defect (fixed-external)

iOS: Pushing "Connection" deleted UserID and Password

Reported by: dmcourtn Owned by:
Priority: critical Milestone:
Component: OpenVPN Connect Version: OpenVPN 2.2.2 (Community Ed)
Severity: Not set (select this one, unless your'e a OpenVPN developer) Keywords:


I've been using OpenVPN on my iPhone and iPad successfully for a year.

This week, the app stopped working on both devices.

When I select the "connection" toggle, the UserID and Password both disappear, and the app does not connect.

I have tried to delete the app, reinstall it, and reinstall the profiles to no avail.

Attachments (1)

Screen Shot 2017-04-06 at 06.55.25.png (231.8 KB) - added by dmcourtn 7 years ago.
Video of the bug

Download all attachments as: .zip

Change History (3)

Changed 7 years ago by dmcourtn

Video of the bug

comment:1 Changed 7 years ago by David Sommerseth

This is a known issue, and unfortunately outside of OpenVPN Technologies control. For more information, see this forum discussion thread:

In particular the last reply from elfredyc


We reported this to Apple last week and they have confirmed it is a bug in their 10.3.2 beta network core.

They promised it will be looked at and fixed in the next beta push.

comment:2 Changed 6 years ago by Antonio Quartulli

Resolution: fixed-external
Status: newclosed
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