Opened 7 years ago
Last modified 16 months ago
#860 assigned Bug / Defect
community.openvpn.net unreachable via SMTP
| Reported by: | hildeb | Owned by: | Samuli Seppänen |
|---|---|---|---|
| Priority: | minor | Milestone: | |
| Component: | Community services | Version: | |
| Severity: | Not set (select this one, unless your'e a OpenVPN developer) | Keywords: | |
| Cc: |
Description
From my mailq:
3vpRJs161zzXDr1 4373 Thu Mar 23 00:50:53 Ralf.Hildebrandt@…
(connect to community.openvpn.net[54.241.178.103]:25: Connection timed out)
trac@…
$ host -t mx community.openvpn.net
community.openvpn.net has no MX record
Looking at the logs:
Mar 23 10:39:27 mail-cbf postfix/smtp[64028]: 3vpRJs161zzXDr1: to=<trac@…>, relay=none, delay=35314, delays=35284/0/30/0, dsn=4.4.1, status=deferred (connect to community.openvpn.net[54.241.178.103]:25: Connection timed out)
trying from another network (mail.python.org):
$ telnet -4 community.openvpn.net 25
Trying 54.241.178.103...
... connection times out...
Change History (6)
comment:1 Changed 7 years ago by
comment:2 Changed 7 years ago by
Yes, port 25 is blocked by design for security reasons on multiple levels. Based on a quick search it looks like MailToTracPlugin is needed for the requested feature to work. So far you're the first person to ask for this, so the demand does not seem very high.
comment:3 Changed 7 years ago by
| Owner: | set to Samuli Seppänen |
|---|---|
| Status: | new → assigned |
There's two things to it - one is "use mail to reply to tickets" (which I didn't know was an option), the other is "do not send mail from addresses that cannot be replied to", and I think we should get the latter fixed. Like, point the MX to an existing mail system which will accept mail to trac@ and autoreply with "mail replies to tickets are not possible in our setup".
comment:5 Changed 4 years ago by
| Priority: | critical → minor |
|---|
I opened an internal infrastructure ticket about this. I'll lower the priority, though, as this is clearly not a critical issue.
This makes it impossible to use email to answer tickets.