Opened 8 months ago

Last modified 6 days ago

#1426 assigned Bug / Defect

OpenVPN Connect macOS client tray icon stays in Dock

Reported by: gabrielmaldi Owned by: OpenVPN Inc.
Priority: major Milestone:
Component: Generic / unclassified Version: OpenVPN Connect for MacOS
Severity: Not set (select this one, unless your'e a OpenVPN developer) Keywords:
Cc:

Description

The Dock icon is not hidden when closing the main window, even though the app uses a status bar icon.

This is a regression in 3.3.1 (4000), it worked correctly in 3.3.0 (3924).

Attachments (1)

Screen Shot 2021-09-22 at 00.35.46.png (15.8 KB) - added by gabrielmaldi 8 months ago.

Download all attachments as: .zip

Change History (9)

Changed 8 months ago by gabrielmaldi

comment:1 Changed 7 months ago by Gert Döring

Owner: set to OpenVPN Inc.
Status: newassigned

Hi,

OpenVPN Connect is a commercial product, not dealt with in the community trac.

I have assigned this to "OpenVPN Inc" and one of the colleagues will take it from here.

comment:2 Changed 7 months ago by Zic

Hi,

I can confirm this bug. It's very annoying to have a permanent icon for OpenVPN Connect in the Dock when you already have one in the StatusBar?.
It's been 5 weeks since the first report, have you any news on this?

Keep up the good work anyway, and thanks.

comment:3 Changed 6 months ago by Robert Shaw

I can confirm this also happens for me on MacOS Big Sur with OpenVPN Connect Mac v3.3.1, but works properly with v3.3.0.

comment:4 Changed 6 months ago by DominikRocek

Hi,
I confirm that this problem persists in OpenVPN Connect 3.3.2 (4125) on macOS Monterey 12.0.1.

I advocate a quick fix because the icon takes up space in Docker unnecessarily. All it takes is in the Tray bar.

Thank you!
Dominik Roček

comment:5 Changed 4 months ago by Robert Shaw

I can confirm this is still a problem with OpenVPN Connect 3.3.3 (4163) on macOS Monterey 12.1, but still works properly with v3.3.0.
When will this issue be fixed?

Last edited 4 months ago by Robert Shaw (previous) (diff)

comment:6 Changed 3 months ago by volanin

I registered in order to add a comment to this bug. It really bothers. OpenVPN 3.3.3 on macOS Mojave 10.14.6 has this issue. Due to this I am still using the old 3.3.0 version. =(

comment:7 Changed 8 days ago by cory.klein.iterable

I recently was required to use OpenVPN Connect at work and this bothers me too. On macOS it is standard practice for applications that primarily have a Menubar presence to not be shown in the Dock while the app is not actively displaying any windows.

Please at least provide an option to remove the application from the dock!

comment:8 Changed 6 days ago by vojtechdobes

The behavior of the app is really ugly. In very convenient Mac setup where all apps are run in fullscreen mode, the app just sticks to one of them and obscures the view. By staying in the dock, it's easy to bump into it by less careful Cmd+Tab. Presence in the dock also simply clutters view as VPN client isn't app that you really "use". For sake of unhappy users, this should be fixed. The Mac client should behave like a Mac app.

Though *eight* months since first report don't give much hope.

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