Opened 3 years ago

Closed 4 months ago

#1119 closed Bug / Defect (fixed-external)

iOS 12: Constantly disconnections with v3.0.1 on my iPad Pro 2.Gen!😡😞

Reported by: tottibaba Owned by: OpenVPN Inc.
Priority: critical Milestone:
Component: OpenVPN Connect Version:
Severity: Not set (select this one, unless your'e a OpenVPN developer) Keywords:
Cc:

Description

Hello!

Since I‘ve updated my iPad Pro 12.9“ 2.Gen with iOS 11.4.1 & OpenVPN Connect v3.0.1 to iOS 12, the connection of all my OVPN profiles breaks down again & again (about every 2 hours) - download error, VPN icon disappeared in iOS status bar, this error message pops up every time in OpenVPN Connect: “There is an error attempting to connect to the selected server. Cancel/Retry?“! After tapping on the “Retry“ button, the connection will be rebuilt, but after some time it will be lost again ...
WTF is going on here!?
Neither on my iPad Pro with iOS 11.4.1 I had this issue, nor does this error occur on my iPad Air 2 with iOS 11.4.1.

Please fix this issue immediately.

Many thanks in advance.

Change History (4)

comment:1 Changed 3 years ago by tottibaba

Hi,

since the update to v3.0.2 everything runs smoothly so far on my iPad Pro - no more disconnections.
Many thanks.

Thus, the ticket can be closed.
Thank you very much.

Best regards
tottibaba

comment:2 Changed 6 months ago by Gert Döring

Owner: changed from yuriy to denys
Status: newassigned

comment:3 Changed 4 months ago by OpenVPN Inc.

Owner: changed from denys to OpenVPN Inc.

This ticket was resolved long ago but was left open by accident. Closing ticket now.

comment:4 Changed 4 months ago by OpenVPN Inc.

Resolution: fixed-external
Status: assignedclosed
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