Opened 2 years ago

Closed 2 years ago

#1052 closed Bug / Defect (wontfix)

iOS - disappearing login fields when trying to enter username/password

Reported by: codb Owned by: Antonio
Priority: major Milestone:
Component: OpenVPN Connect Version: OpenVPN Connect for iOS v1.2.9
Severity: Not set (select this one, unless your'e a OpenVPN developer) Keywords:
Cc:

Description

Cannot connect to VPN as login info (username/password) disappears when attempting to enter information.

Video of bug: https://www.dropbox.com/s/tz9k41yrix2pkb5/720p.MOV?dl=0

iOS 10.4 beta, iPad Pro 10.5”.

Change History (2)

comment:1 in reply to:  description Changed 2 years ago by hunterx1

Replying to codb:

Cannot connect to VPN as login info (username/password) disappears when attempting to enter information.

Video of bug: https://www.dropbox.com/s/tz9k41yrix2pkb5/720p.MOV?dl=0

iOS 10.4 beta, iPad Pro 10.5”.

I complained about the same issue a while ago, but the workaround I found for this was to copy the password 1st, select save, then attempt to connect(failure). This will save the password. Exit, copy your username, then enter it. The password should still be there, and you should be able to connect now.

comment:2 Changed 2 years ago by Antonio

Resolution: wontfix
Status: newclosed

There is a new app in Testflight (v3.0.x) that will be released to the public soon.

Please re-test on that release when possible and report any persisting issue to ios@…

Closing this for now

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