Opened 5 years ago

Last modified 17 months ago

#1022 assigned Bug / Defect

iOS: in-app log is not populated when using VoD

Reported by: H3ik0 Owned by: OpenVPN Inc.
Priority: major Milestone:
Component: OpenVPN Connect Version: OpenVPN Connect for iOS v1.2.8
Severity: Not set (select this one, unless your'e a OpenVPN developer) Keywords:
Cc:

Description

OpenVPN Log is always empty with a blank page.
It's independent from app settings.

Change History (9)

comment:1 Changed 5 years ago by Antonio Quartulli

Owner: changed from jamesyonan to Antonio Quartulli
Status: new → assigned
Summary: OpenVPN Log is always empty → iOS: OpenVPN Log is always empty

Does it happen when connecting from the App or from the iOS settings?
Does the tunnel still come up?
If not, what happens to the "connect toggle/button" when you try to connect?

comment:2 Changed 5 years ago by Antonio Quartulli

Component: Access Server → OpenVPN Connect

comment:3 in reply to:  1 ; Changed 5 years ago by H3ik0

Replying to ordex:

Does it happen when connecting from the App or from the iOS settings?

I only use a connect on demand profile. So I can only approve for the ios connet at the moment.

Does the tunnel still come up?

The tunnel is coming up and working well.

If not, what happens to the "connect toggle/button" when you try to connect?

When disconnect and connect in App there is no difference.

Last edited 5 years ago by H3ik0 (previous) (diff)

comment:4 in reply to:  3 Changed 5 years ago by Antonio Quartulli

Status: assigned → accepted
Summary: iOS: OpenVPN Log is always empty → iOS: in-app log is not populated when using VoD

Replying to H3ik0:

Replying to ordex:

Does it happen when connecting from the App or from the iOS settings?

I only use a connect on demand profile. So I can only apptove for the ios connet at the moment.

Does the tunnel still come up?

The tunnel is coming up and working well.

oh ok. I hadn't got that.

If not, what happens to the "connect toggle/button" when you try to connect?

When disconnect and connect in App there is no difference.

I will open an internal ticket for this feature.

comment:5 Changed 5 years ago by miterra

I also confirm. Using VoD and the log is always empty.

comment:6 Changed 4 years ago by orbitarm

Is there any progress on this? I'm having VoD-specific issues which are impossible to troubleshoot without a client-side log.

comment:7 Changed 4 years ago by Antonio Quartulli

Owner: changed from Antonio Quartulli to yuriy
Status: accepted → assigned

comment:8 Changed 21 months ago by Gert Döring

Owner: changed from yuriy to denys

comment:9 Changed 17 months ago by Antonio Quartulli

Owner: changed from denys to OpenVPN Inc.
Note: See TracTickets for help on using tickets.