Changes between Version 29 and Version 30 of TesterDocumentation

Timestamp:

03/02/16 14:37:12 (8 years ago)

Author:

Samuli Seppänen

Comment:

--

TesterDocumentation

@@ -96 +96 @@
 = Reporting bugs =
 
-First, you should know [http://www.chiark.greenend.org.uk/~sgtatham/bugs.html how to report bugs efficiently]. In each bug report you should document a few things:
+If you're not sure if your problem is really a bug, you can ask about it on [wiki:GettingHelp OpenVPN support channels].
+
+If you've genuinely found a bug, have a look if the same issue has been reported to Trac, and if it has been fixed already. If hit a new, unfixed bug, make sure you know [http://www.chiark.greenend.org.uk/~sgtatham/bugs.html how to report bugs efficiently]: this helps resolving the problem quickly. In each bug report you should document a few things:
 
  * Operating system (e.g. OpenBSD 4.3)
- * The complete output of ''openvpn --version'' or the full filename of the Windows installer you used
- * Relevant parts of OpenVPN client and/or server logs (when available) at ''verb 5'' verbosity (see [Openvpn23ManPage man-page])
+ * The complete output of ''openvpn --version'', or...
+ * ...the full filename of the Windows installer you used
+ * Relevant parts of OpenVPN client and/or server logs (when available) at ''verb 5'' verbosity (see the [wiki:Openvpn23ManPage man page])
  * If you built OpenVPN youself: the ''./configure'' command line you used
  * Plus fill in all the fields in Trac according to your best ability