Changes between Version 18 and Version 19 of GettingHelp


Ignore:
Timestamp:
03/02/18 19:15:50 (6 years ago)
Author:
Samuli Seppänen
Comment:

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  • GettingHelp

    v18 v19  
    101101=== Access Server support ticket system ===
    102102
    103 This should be your first step when you want to contact us for support requests for the OpenVPN Access Server product or OpenVPN Connect client. To access it, you must have an account on https://www.openvpn.net/ and be signed in with that account on that website. Please note that this is a different website than the community website, and as such they do not share the same accounts and login details. If you don't have an account there yet you may need to make one. If you have a valid license key for Access Server, you already have an account there. Once signed in, at the top of the page there you can click 'support' which takes you to the support ticket system. You can submit support tickets there, which will usually be answered within a few hours. It is staffed 24/7.
     103This should be your first step when you want to contact us for support requests for the OpenVPN Access Server product or OpenVPN Connect client. To access it, you must [https://openvpn.net/index.php/login.html have an account] on [https://openvpn.net https://openvpn.net]. Please note that this is a different website than the community website, and as such they do not share the same accounts and login details. If you don't have an account there yet you may need to make one. If you have a valid license key for Access Server, you already have an account there. Once signed in, at the top of the page there you can click 'support' which takes you to the support ticket system. You can submit support tickets there, which will usually be answered within a few hours. It is staffed 24/7.
    104104
    105105=== Access server forum boards ===