Opened 8 years ago
Closed 8 years ago
#781 closed Bug / Defect ( duplicate )
tap
| Reported by: | mandu1021 | Owned by: | Samuli Seppänen |
|---|---|---|---|
| Priority: | major | Milestone: | |
| Component: | tap-windows6 | Version: | OpenVPN 2.3.13 (Community Ed) |
| Severity: | Not set (select this one, unless your'e a OpenVPN developer) | Keywords: | tap |
| Cc: |
Description
Hello, I've been having the same problem in ticket 592 since yesterday, while trying to update the TAP driver (9.21.2).
I did post a comment over there, but the version is newer and it does not seem to have been solved, so I thought I'd submit a new ticket. Or did I not need to?
Anyway,
The following is from the setupapi.dev.log.
[Device Install Log]
OS Version = 10.0.14393
Service Pack = 0.0
Suite = 0x0300
ProductType = 1
Architecture = amd64
[BeginLog]
>>> [Device Install (UpdateDriverForPlugAndPlayDevices) - tap0901]
>>> Section start 2016/12/01 22:40:38.031
cmd: tapinstall.exe install "C:\Program Files\TAP-Windows\driver\OemVista.inf" tap0901
ndv: INF path: C:\Program Files\TAP-Windows\driver\OemVista.inf
ndv: Install flags: 0x00000001
ndv: {Update Device Driver - ROOT\NET\0000}
ndv: Search options: 0x00000080
ndv: Searching single INF 'C:\Program Files\TAP-Windows\driver\OemVista.inf'
dvi: {Build Driver List} 22:55:43.889
dvi: Searching for hardware ID(s):
dvi: tap0901
sig: {_VERIFY_FILE_SIGNATURE} 22:55:43.889
sig: Key = oemvista.inf
sig: FilePath = c:\program files\tap-windows\driver\oemvista.inf
sig: Catalog = c:\program files\tap-windows\driver\tap0901.cat
! sig: Verifying file against specific (valid) catalog failed! (0x800b0109)
! sig: Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
sig: {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 22:55:43.905
sig: {_VERIFY_FILE_SIGNATURE} 22:55:43.905
sig: Key = oemvista.inf
sig: FilePath = c:\program files\tap-windows\driver\oemvista.inf
sig: Catalog = c:\program files\tap-windows\driver\tap0901.cat
sig: Success: File is signed in Authenticode(tm) catalog.
sig: Error 0xe0000241: The INF was signed with an Authenticode(tm) catalog from a trusted publisher.
sig: {_VERIFY_FILE_SIGNATURE exit(0xe0000241)} 22:55:43.920
dvi: Created Driver Node:
dvi: HardwareID - tap0901
dvi: InfName - c:\program files\tap-windows\driver\oemvista.inf
dvi: DevDesc - TAP-Windows Adapter V9
dvi: Section - tap0901.ndi
dvi: Rank - 0x00ff0000
dvi: Signer Score - Authenticode
dvi: DrvDate - 04/21/2016
dvi: Version - 9.0.0.21
dvi: {Build Driver List - exit(0x00000000)} 22:55:43.920
dvi: {DIF_SELECTBESTCOMPATDRV} 22:55:43.920
dvi: Default installer: Enter 22:55:43.920
dvi: {Select Best Driver}
dvi: Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.
dvi: Selected:
dvi: Description - [TAP-Windows Adapter V9]
dvi: InfFile - [c:\program files\tap-windows\driver\oemvista.inf]
dvi: Section - [tap0901.ndi]
dvi: {Select Best Driver - exit(0x00000000)}
dvi: Default installer: Exit
dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 22:55:43.920
ndv: Forcing driver install:
ndv: Inf Name - oemvista.inf
ndv: Driver Date - 04/21/2016
ndv: Driver Version - 9.0.0.21
sto: {Setup Import Driver Package: c:\program files\tap-windows\driver\oemvista.inf} 22:55:43.920
inf: Provider: TAP-Windows Provider V9
inf: Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
inf: Driver Version: 04/21/2016,9.00.00.21
inf: Catalog File: tap0901.cat
sto: {Copy Driver Package: c:\program files\tap-windows\driver\oemvista.inf} 22:55:43.920
sto: Driver Package = c:\program files\tap-windows\driver\oemvista.inf
sto: Flags = 0x00000007
sto: Destination = C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}
sto: Copying driver package files to 'C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}'.
flq: Copying 'c:\program files\tap-windows\driver\oemvista.inf' to 'C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}\oemvista.inf'.
flq: Copying 'c:\program files\tap-windows\driver\tap0901.cat' to 'C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}\tap0901.cat'.
flq: Copying 'c:\program files\tap-windows\driver\tap0901.sys' to 'C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}\tap0901.sys'.
sto: {Copy Driver Package: exit(0x00000000)} 22:55:43.936
pol: {Driver package policy check} 22:55:43.936
pol: {Driver package policy check - exit(0x00000000)} 22:55:43.936
sto: {Stage Driver Package: C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}\oemvista.inf} 22:55:43.936
inf: {Query Configurability: C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}\oemvista.inf} 22:55:43.936
inf: Driver package 'oemvista.inf' is configurable.
inf: {Query Configurability: exit(0x00000000)} 22:55:43.936
flq: Copying 'C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}\oemvista.inf' to 'C:\WINDOWS\System32\DriverStore\Temp\{90dfe2ff-b695-f54b-9154-19025d36f15a}\oemvista.inf'.
flq: Copying 'C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}\tap0901.cat' to 'C:\WINDOWS\System32\DriverStore\Temp\{90dfe2ff-b695-f54b-9154-19025d36f15a}\tap0901.cat'.
flq: Copying 'C:\Users\Minwoo\AppData\Local\Temp\{88e224b7-d71a-0c41-92ae-62237bbd7658}\tap0901.sys' to 'C:\WINDOWS\System32\DriverStore\Temp\{90dfe2ff-b695-f54b-9154-19025d36f15a}\tap0901.sys'.
sto: {DRIVERSTORE IMPORT VALIDATE} 22:55:43.936
sig: {_VERIFY_FILE_SIGNATURE} 22:55:43.951
sig: Key = oemvista.inf
sig: FilePath = C:\WINDOWS\System32\DriverStore\Temp\{90dfe2ff-b695-f54b-9154-19025d36f15a}\oemvista.inf
sig: Catalog = C:\WINDOWS\System32\DriverStore\Temp\{90dfe2ff-b695-f54b-9154-19025d36f15a}\tap0901.cat
! sig: Verifying file against specific (valid) catalog failed! (0x800b0109)
! sig: Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
sig: {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 22:55:43.967
sig: {_VERIFY_FILE_SIGNATURE} 22:55:43.967
sig: Key = oemvista.inf
sig: FilePath = C:\WINDOWS\System32\DriverStore\Temp\{90dfe2ff-b695-f54b-9154-19025d36f15a}\oemvista.inf
sig: Catalog = C:\WINDOWS\System32\DriverStore\Temp\{90dfe2ff-b695-f54b-9154-19025d36f15a}\tap0901.cat
sig: Success: File is signed in Authenticode(tm) catalog.
sig: Error 0xe0000241: The INF was signed with an Authenticode(tm) catalog from a trusted publisher.
sig: {_VERIFY_FILE_SIGNATURE exit(0xe0000241)} 22:55:43.983
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 22:55:43.983
sig: Signer Score = 0x0F000000
sig: Signer Name = OpenVPN Technologies, Inc.
sto: {DRIVERSTORE IMPORT BEGIN} 22:55:43.983
sto: {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 22:55:43.983
cpy: {Copy Directory: C:\WINDOWS\System32\DriverStore\Temp\{90dfe2ff-b695-f54b-9154-19025d36f15a}} 22:55:43.983
cpy: Target Path = C:\WINDOWS\System32\DriverStore\FileRepository\oemvista.inf_amd64_a572b7f20c402d28
cpy: {Copy Directory: exit(0x00000000)} 22:55:43.983
idb: {Register Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\oemvista.inf_amd64_a572b7f20c402d28\oemvista.inf} 22:55:43.983
idb: Created driver package object 'oemvista.inf_amd64_a572b7f20c402d28' in DRIVERS database node.
idb: Created driver INF file object 'oem14.inf' in DRIVERS database node.
idb: Registered driver package 'oemvista.inf_amd64_a572b7f20c402d28' with 'oem14.inf'.
idb: {Register Driver Package: exit(0x00000000)} 22:55:43.983
idb: {Publish Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\oemvista.inf_amd64_a572b7f20c402d28\oemvista.inf} 22:55:43.983
idb: Activating driver package 'oemvista.inf_amd64_a572b7f20c402d28'.
cpy: Published 'oemvista.inf_amd64_a572b7f20c402d28\oemvista.inf' to 'oem14.inf'.
idb: Indexed 3 device IDs for 'oemvista.inf_amd64_a572b7f20c402d28'.
sto: Flushed driver database node 'DRIVERS'. Time = 62 ms
sto: Flushed driver database node 'SYSTEM'. Time = 32 ms
idb: {Publish Driver Package: exit(0x00000000)} 22:55:44.080
sto: {DRIVERSTORE IMPORT END} 22:55:44.080
dvi: Flushed all driver package files to disk. Time = 46 ms
sig: Installed catalog 'tap0901.cat' as 'oem14.cat'.
sto: {DRIVERSTORE IMPORT END: exit(0x00000000)} 22:55:44.142
sto: {Stage Driver Package: exit(0x00000000)} 22:55:44.142
sto: {Setup Import Driver Package - exit (0x00000000)} 22:55:44.158
dvi: Searching for hardware ID(s):
dvi: tap0901
dvi: Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.
dvi: {Plug and Play Service: Device Install for ROOT\NET\0000}
ndv: Driver INF Path: C:\WINDOWS\INF\oem14.inf
ndv: Driver Node Name: oemvista.inf:3beb73aff103cc24:tap0901.ndi:9.0.0.21:tap0901
ndv: Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\oemvista.inf_amd64_a572b7f20c402d28\oemvista.inf
dvi: Searching for hardware ID(s):
dvi: tap0901
dvi: Class GUID of device changed to: {4d36e972-e325-11ce-bfc1-08002be10318}.
ndv: {Core Device Install} 22:55:44.158
ndv: {Install Device - ROOT\NET\0000} 22:55:44.158
ndv: Parent device: HTREE\ROOT\0
ndv: {Configure Device - ROOT\NET\0000} 22:55:44.158
ndv: Parent device: HTREE\ROOT\0
sto: {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\oemvista.inf_amd64_a572b7f20c402d28\oemvista.inf}
sto: Source Filter = tap0901
inf: Class GUID = {4d36e972-e325-11ce-bfc1-08002be10318}
inf: Class Options = Configurable
inf: {Configure Driver: TAP-Windows Adapter V9}
inf: Section Name = tap0901.ndi
inf: {Add Service: tap0901}
inf: Start Type = 3
inf: Service Type = 1
inf: Error Control = 1
inf: Image Path = \SystemRoot\System32\drivers\tap0901.sys
inf: Display Name = TAP-Windows Adapter V9
inf: Group = NDIS
inf: Updated service 'tap0901'.
inf: {Add Service: exit(0x00000000)}
inf: Hardware Id = tap0901
inf: {Configure Driver Configuration: tap0901.ndi}
inf: Service Name = tap0901
inf: Config Flags = 0x00000000
inf: {Configure Driver Configuration: exit(0x00000000)}
inf: {Configure Driver: exit(0x00000000)}
flq: Copying 'C:\WINDOWS\System32\DriverStore\FileRepository\oemvista.inf_amd64_a572b7f20c402d28\tap0901.sys' to 'C:\WINDOWS\System32\drivers\tap0901.sys'.
cpy: Existing file 'C:\WINDOWS\System32\drivers\tap0901.sys' remains unchanged.
sto: {Configure Driver Package: exit(0x00000000)}
dvi: Install Device: Configuring device (oem14.inf:tap0901,tap0901.ndi). 22:55:44.174
dvi: Install Device: Configuring device completed. 22:55:44.174
dvi: Install Device: Starting device. 22:55:44.174
dvi: Install Device: Starting device completed. 22:55:44.252
ndv: {Configure Device - exit(0x00000000)} 22:55:44.252
ndv: {Install Device - exit(0x00000000)} 22:55:44.252
ndv: {Core Device Install - exit(0x00000000)} 22:55:44.252
ndv: Waiting for device post-install to complete. 22:55:44.252
!!! ndv: Timed out waiting for device post-install to complete. 22:59:44.261
ump: {Plug and Play Service: Device Install exit(000005b4)}
!!! ndv: Device install failed for device.
!!! ndv: Error 1460: This operation returned because the timeout period expired.
ndv: Installing NULL driver.
dvi: {Plug and Play Service: Device Install for ROOT\NET\0000}
! ndv: Installing NULL driver!
dvi: {DIF_ALLOW_INSTALL} 22:59:44.777
dvi: Default installer: Enter 22:59:44.777
dvi: Default installer: Exit
dvi: {DIF_ALLOW_INSTALL - exit(0xe000020e)} 22:59:44.777
dvi: {DIF_REGISTER_COINSTALLERS} 22:59:44.777
dvi: Default installer: Enter 22:59:44.777
dvi: Default installer: Exit
dvi: {DIF_REGISTER_COINSTALLERS - exit(0x00000000)} 22:59:44.777
dvi: {DIF_INSTALLDEVICE} 22:59:44.777
dvi: Default installer: Enter 22:59:44.777
! dvi: Installing NULL driver!
dvi: Install Null Driver: Removing device sub-tree. 22:59:44.777
dvi: Install Null Driver: Removing device sub-tree completed. 22:59:44.824
dvi: Install Null Driver: Restarting device. 22:59:44.824
dvi: Install Null Driver: Restarting device completed. 22:59:44.886
dvi: Install Device: Configuring device class. 22:59:44.886
dvi: Install Device: Configuring device class completed. 22:59:44.886
dvi: Install Device: Starting device. 22:59:44.886
dvi: Install Device: Starting device completed. 22:59:44.933
dvi: Default installer: Exit
dvi: {DIF_INSTALLDEVICE - exit(0x00000000)} 22:59:44.933
ump: {Plug and Play Service: Device Install exit(00000000)}
ndv: {Update Device Driver - exit(000005b4)}
!!! ndv: Failed to install device instance 'ROOT\NET\0000'. Error = 0x000005b4
<<< Section end 2016/12/01 22:59:44.933
<<< [Exit status: FAILURE(0x000005b4)]
I've tried most of the solutions that are out there regarding this, including:
running as admin
deleting and reinstalling
editing the registry
disabling antivirus (I never had Kaspersky)
installing in safe mode
removing driver with pnputil and trying to reinstall
This is Windows 10, 64 bit, and occurred while trying to install with tap-windows-9.21.2 installer.
Change History (2)
comment:1 Changed 8 years ago by
| Owner: | set to Samuli Seppänen |
|---|---|
| Status: | new → assigned |
comment:2 Changed 8 years ago by
| Resolution: | → duplicate |
|---|---|
| Status: | assigned → closed |
Ticket 592 consists of a wide array of issues that share similar symptoms. I'll close this ticket as a duplicate of it, so that people don't wonder in here and think they have the same problem when they don't. Better one messy ticket than two :). In your case the install hangs for 4 minutes waiting for something. Probably something is locking something and preventing the installation from continuing. This problem type is also present in 592 .