Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [E:\TEMP\MEMORY_BSoD_20200518.DMP] Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 18362 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 18362.1.amd64fre.19h1_release.190318-1202 Machine Name: Kernel base = 0xfffff803`0e81b000 PsLoadedModuleList = 0xfffff803`0ec63170 Debug session time: Mon May 18 21:15:24.962 2020 (UTC - 5:00) System Uptime: 1 days 10:41:44.681 Loading Kernel Symbols ............................................................... ................................................................ ................................................... Loading User Symbols Loading unloaded module list ............... For analysis of this file, run !analyze -v 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8031304807e, The address that the exception occurred at Arg3: fffffa85d1540ab8, Exception Record Address Arg4: fffff8030e4f5930, Context Record Address Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : AV.Fault Value: Read PROCESSES_ANALYSIS: 1 SERVICE_ANALYSIS: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 401 BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202 SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M. SYSTEM_SKU: To Be Filled By O.E.M. SYSTEM_VERSION: To Be Filled By O.E.M. BIOS_VENDOR: American Megatrends Inc. BIOS_VERSION: P2.20 BIOS_DATE: 03/08/2018 BASEBOARD_MANUFACTURER: ASRock BASEBOARD_PRODUCT: Z97M Anniversary BASEBOARD_VERSION: TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b DUMP_TYPE: 1 BUGCHECK_P1: ffffffffc0000005 BUGCHECK_P2: fffff8031304807e BUGCHECK_P3: fffffa85d1540ab8 BUGCHECK_P4: fffff8030e4f5930 EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. FAULTING_IP: bridge+807e fffff803`1304807e 488b4918 mov rcx,qword ptr [rcx+18h] EXCEPTION_RECORD: fffffa85d1540ab8 -- (.exr 0xfffffa85d1540ab8) ExceptionAddress: fffff8031304807e (bridge+0x000000000000807e) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff8030e4f5930 -- (.cxr 0xfffff8030e4f5930) rax=0000000000000000 rbx=0000000000000000 rcx=e3bdd014a1f9f1f5 rdx=0000000000000000 rsi=ffff9b028f39ebc0 rdi=ffff9b02900e0010 rip=fffff8031304807e rsp=fffffa85d1540cf0 rbp=fffffa85d1540e00 r8=0000000000000001 r9=0000000000000001 r10=fffffa85d1541c90 r11=fffffa85d1540b80 r12=0000000000000000 r13=fffff8030cae9100 r14=ffff9b028f39edf0 r15=0000000000000000 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010286 bridge+0x807e: fffff803`1304807e 488b4918 mov rcx,qword ptr [rcx+18h] ds:002b:e3bdd014`a1f9f20d=???????????????? Resetting default scope CPU_COUNT: 4 CPU_MHZ: c7f CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 3c CPU_STEPPING: 3 CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 25'00000000 (cache) 25'00000000 (init) BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 FOLLOWUP_IP: bridge+807e fffff803`1304807e 488b4918 mov rcx,qword ptr [rcx+18h] BUGCHECK_STR: AV READ_ADDRESS: ffffffffffffffff ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff ANALYSIS_SESSION_HOST: MPF1 ANALYSIS_SESSION_TIME: 05-20-2020 08:05:22.0576 ANALYSIS_VERSION: 10.0.18362.1 amd64fre BAD_STACK_POINTER: fffff8030e4f50c8 LAST_CONTROL_TRANSFER: from fffff8031304872f to fffff8031304807e STACK_TEXT: fffffa85`d1540cf0 fffff803`1304872f : 00000000`00000002 00000000`00000004 fffffa85`d1540e80 00000000`00000000 : bridge+0x807e fffffa85`d1540d80 fffff803`0e886cd5 : ffff9b02`90005040 ffff9b02`90005040 fffff803`13048500 00000000`00000000 : bridge+0x872f fffffa85`d1541c10 fffff803`0e9e4998 : fffff803`0cae9180 ffff9b02`90005040 fffff803`0e886c80 00000000`00000000 : nt!PspSystemThreadStartup+0x55 fffffa85`d1541c60 00000000`00000000 : fffffa85`d1542000 fffffa85`d153c000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28 THREAD_SHA1_HASH_MOD_FUNC: 4b27b247caadaebb83569df9b772254ec51933b1 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 8c677e1c76dff9a4ffca0e738f18bdbc0c1a57ed THREAD_SHA1_HASH_MOD: af97ffc91037bc680eaf7bc6cdd00050b9235ff8 FAULT_INSTR_CODE: 18498b48 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: bridge+807e FOLLOWUP_NAME: MachineOwner MODULE_NAME: bridge IMAGE_NAME: bridge.sys DEBUG_FLR_IMAGE_TIMESTAMP: f1470b4 STACK_COMMAND: .cxr 0xfffff8030e4f5930 ; kb BUCKET_ID_FUNC_OFFSET: 807e FAILURE_BUCKET_ID: AV_STACKPTR_ERROR_bridge!unknown_function BUCKET_ID: AV_STACKPTR_ERROR_bridge!unknown_function PRIMARY_PROBLEM_CLASS: AV_STACKPTR_ERROR_bridge!unknown_function TARGET_TIME: 2020-05-19T02:15:24.000Z OSBUILD: 18362 OSSERVICEPACK: 0 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: unknown_date BUILDDATESTAMP_STR: 190318-1202 BUILDLAB_STR: 19h1_release BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202 ANALYSIS_SESSION_ELAPSED_TIME: 85c ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:av_stackptr_error_bridge!unknown_function FAILURE_ID_HASH: {7c978e5a-5f78-1ec3-8e3c-e245486b5eda} Followup: MachineOwner ---------